Choose the term To include someone in a conversation, email thread or workstream so they are informed or able to contribute. Life moment 3P partnership Loop in Case MAP
Loop in — To include someone in a conversation, email thread or workstream so they are informed or able to contribute.
Cross-government
View in full glossary Next question Choose the term To align plans and actions across agencies without relying on permanent central coordination or repeated intervention from senior leaders. CoWork@Gov Place management Deconflict Self-synchronise
Self-synchronise — To align plans and actions across agencies without relying on permanent central coordination or repeated intervention from senior leaders.
Cross-government
View in full glossary Next question Choose the definition Place management A bundle of public services organised around a citizen's life event, such as birth, pre-enlistment, ageing or legacy planning. To coordinate and adjust competing requirements, plans, schedules, positions or activities so that they do not clash or duplicate one another. A service-delivery approach giving users one entry point while agencies route, coordinate and resolve the case behind the scenes. A coordinated multi-stakeholder approach combining placemaking, marketing and maintenance to improve a precinct's vibrancy, identity and everyday experience.
Place management — A coordinated multi-stakeholder approach combining placemaking, marketing and maintenance to improve a precinct's vibrancy, identity and everyday experience.
Housing and Built Environment
View in full glossary Next question Choose the abbreviation Public, Private and People 3WO 3SG 3S 3P
3P — Public, Private and People
Cross-government
Shorthand for partnership across the public sector, private sector and people or community sector.
View in full glossary Next question Choose what this abbreviation means SAPs Streamlined Assessment Programmes Streamlined Assessment Progress Streamlined Assessment Protocols Streamlined Assessment Practices
SAPs — Streamlined Assessment Protocols
Social and Family Services
Protocols allowing eligible households to access support across agencies using one shared assessment instead of repeated applications and means tests.
View in full glossary Next question Choose the definition Central agency An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service. A leadership creed presented to newly appointed organisation heads, setting out their stewardship role, duty and collective responsibility as Public Service leaders. The allocation of authority to make specified decisions, approve commitments or resolve trade-offs within an organisation or across agencies. Divisional Director
Central agency — An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.
Cross-government
View in full glossary Next question Choose what this abbreviation means WG Working Guide Working Group Working Gombak Working Grant
WG — Working Group
Cross-government
A group formed to develop recommendations or deliver a defined piece of work, often reporting to a committee or sponsor.
View in full glossary Next question Choose the definition Public Service Assistant Director A leadership creed presented to newly appointed organisation heads, setting out their stewardship role, duty and collective responsibility as Public Service leaders. The wider Singapore Public Service, comprising officers working in ministries and statutory boards. Parliamentary Secretary
Public Service — The wider Singapore Public Service, comprising officers working in ministries and statutory boards.
Cross-government
View in full glossary Next question Choose the abbreviation Social Service Systems Office SEO SPO SSO S3O
S3O — Social Service Systems Office
Social and Family Services
An MSF office helping resolve complex cases crossing agency responsibilities or conventional policy boundaries through inter-agency coordination.
View in full glossary Next question Choose the abbreviation First Responder Protocol FRP FRC FWP FRS
FRP — First Responder Protocol
Cross-government
A Public Service protocol for an issue with no clear owner. The receiving agency identifies an agency with relevant domain expertise to act as First Responder and promptly resolve the inter-agency request while back-end ownership issues are sorted out.
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Loop in — To include someone in a conversation, email thread or workstream so they are informed or able to contribute.
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Self-synchronise — To align plans and actions across agencies without relying on permanent central coordination or repeated intervention from senior leaders.
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Place management — A coordinated multi-stakeholder approach combining placemaking, marketing and maintenance to improve a precinct's vibrancy, identity and everyday experience.
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3P — Public, Private and People
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SAPs — Streamlined Assessment Protocols
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Central agency — An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.
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WG — Working Group
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Public Service — The wider Singapore Public Service, comprising officers working in ministries and statutory boards.
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S3O — Social Service Systems Office
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FRP — First Responder Protocol
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