Glossary entries beginning with C

The infectious disease caused by the SARS-CoV-2 coronavirus, first identified in 2019.

The head of the Singapore Police Force, responsible for its overall command, direction and operational effectiveness.

A Ministry of Finance centre that strengthens project-management capability and value-for-money in major public-sector development projects.

Awards recognising organisations or individuals for effective partnerships that benefit the community.

A department responsible for corporate planning, administration and organisational support.

A common performance-evaluation framework that assigns consultants an aggregated score for use in public-sector project tender evaluation.

A variable payment linked to the organisation's or business unit's overall performance.

An advertising-pricing measure showing the amount paid for each click on an advertisement or link.

Singapore legislation setting procedures for criminal investigation, prosecution, trial, sentencing and appeals.

The Ministry of Education division responsible for curriculum policy, syllabuses, teaching resources and related professional guidance.

A committee of the Skills and Workforce Development Agency that regulates Singapore’s private-education sector.

Education undertaken after initial professional qualification to maintain, deepen or update occupational competence.

The former statutory council regulating private education before the 2016 governance transition.

Singapore's mandatory social-security savings system for retirement, housing and healthcare needs.

A national annuity scheme that provides monthly retirement payouts for life.

The statutory board administering Singapore's Central Provident Fund social-security savings system.

A CPF-funded housing grant helping eligible households purchase a resale HDB flat.

A scheme allowing eligible CPF members to invest part of their CPF savings in approved financial products.

Singapore legislation protecting consumers against specified unfair practices and providing civil remedies.

A programme that enables or organises volunteering by CPF Board staff, members or partners.

Guidance from a commander defining the mission, priorities, assumptions and approach for operational planning.

An index measuring changes over time in the prices paid by households for a representative basket of goods and services.

Singapore's independent agency responsible for investigating corruption offences in the public and private sectors.

An enlistee rank above Lance-Corporal and below Corporal First Class in the Singapore Armed Forces.

An advertising-pricing measure showing the cost of one thousand impressions or views.

A code setting safety obligations or expected practices for designated online services.

The service that investigates serious child-protection concerns and coordinates intervention for children at risk of abuse or neglect.

A commissioned-officer rank above Lieutenant and below Major in the Singapore Armed Forces.

A regional trade agreement reducing barriers and setting rules for trade and investment among its member economies.

A formal request to modify an approved system, project, configuration, scope or service. The proposed change is normally reviewed for impact and approved before implementation.

The former regulator of casinos before gambling regulation was consolidated under the GRA.

A national certificate recognising organisations or teams that contributed to Singapore’s COVID-19 response.

Committees formed to examine costs, expenditure drivers and opportunities for savings or better value.

Work aimed at strengthening competitive conditions and improving the resilience of a market, sector or organisation.

Community teams that identify and support people with mental-health needs and link them to care.

A community outreach team focused on caregivers of people with mental-health conditions or dementia.

A community outreach team providing time-limited education, planning and resource coordination after a dementia diagnosis.

A community outreach team that raises mental-health awareness, identifies needs early and supports youths and their caregivers.

A temporary COVID-19 facility for patients who were clinically stable but still required isolation or recovery support.

A case-management system for recording, coordinating and tracking criminal investigations.

The HSA service used to register clients and identify authorised users for regulatory e-services.

A national consortium that coordinates and supports clinical research, translation and innovation organisations in Singapore.

An MRT line under construction across Singapore, opening in stages.

A national medal recognising individuals and teams who contributed to Singapore’s response to COVID-19.

The practices and systems used to manage an organisation's interactions and relationships with customers or service users.

A system for recording and managing customer interactions, requests, cases and service history.

The senior officer accountable for an organisation's records-management policy, governance, compliance and preservation.

The senior executive responsible for enterprise-wide risk strategy, oversight and reporting.