Glossary entries beginning with U

Quarterly rebates credited to eligible HDB households to offset electricity, gas and water bills.

Singapore’s arts university formed through an alliance between LASALLE College of the Arts and NAFA.

Testing performed by intended users to confirm that a system meets agreed business needs and is ready for use.

A checklist used to assess whether a product or service is understandable, efficient and easy for intended users to operate.

An officer responsible for coordinating corporate IT matters within a unit.

An administrator given authority to manage specified users, access or settings for a particular organisational unit.

A wage offset for employers that hire eligible ex-offenders through Yellow Ribbon Singapore.

A standard identification number assigned to businesses, government agencies and other registered entities in Singapore.

A mapped sequence of screens or actions a user follows through a digital product to complete a task.

The screens, controls and interaction elements through which a person uses a digital product or system.

Unpaid leave for eligible working parents to care for a child below two years old.

A trade union representing training and teaching staff of the Institute of Technical Education, supporting them in workplace matters and advancing their collective interests.

The sequence of steps, interactions and experiences a user goes through to achieve a goal with a service.

A summer-time designation associated with Ulaanbaatar and central Mongolia, at UTC+9.

An officer serving as the main point of contact between an organisation and a university.

Temperatures far below normal freezing, used for specialised storage, transport, research or industrial processes.

A third-generation mobile-communications standard supporting voice, messaging and mobile data services.

A regional enforcement network supporting cooperation against illegal movement or handling of chemicals and waste.

The United Nations treaty establishing the legal framework for oceans, including maritime zones, navigation rights and marine resources.

The United Nations' highest-level decision-making body on environmental matters, comprising all UN member states.

The United Nations programme that leads and coordinates global environmental action, science and policy.

A United Nations agency promoting international cooperation in education, science, culture, communication and heritage.

The global treaty framework under which countries negotiate and report collective action on climate change.

The main deliberative body of the United Nations, in which every member state has representation and a vote.

The United Nations agency responsible for protecting and assisting refugees, forcibly displaced people and stateless persons.

The United Nations body with primary responsibility for international peace and security, including sanctions and peacekeeping mandates.

A Singapore-headquartered banking group providing consumer, commercial, corporate and wealth-management services.

A performance classification for an employee whose work does not meet the required standard.

A trade union representing employees in Singapore's power and gas industries, supporting them in workplace matters and advancing their collective interests.

A cross-agency taskforce supporting disadvantaged students and families through coordinated school and community interventions.

Singapore's national planning authority, responsible for land-use planning, development control and urban design.

The address used to identify and locate a resource on the internet.

The air-service branch of the United States Armed Forces, responsible for air, space-support and related military operations.

A United States agency that administered civilian foreign assistance and development programmes before beginning an operational shutdown and transfer in 2025.

Specialised operations to locate and rescue people trapped after structural collapse or other emergencies in built-up areas.

A standard wired connection for transferring data and power between computers, devices and peripherals.

A trade union representing officers and employees in Singapore's private-security sector, supporting them in workplace matters and advancing their collective interests.

An officer responsible for coordinating security policy, compliance and incident matters within a unit.

A bilateral free-trade agreement reducing trade barriers and setting investment and commercial rules between Singapore and the United States.

A historical Russian time-zone designation for Kaliningrad; Kaliningrad now observes Eastern European Time at UTC+2.

A trade union representing employees of Tripartite Alliance Limited, supporting them in workplace matters and advancing their collective interests.

The primary international time standard used to coordinate clocks and time zones worldwide, at UTC+0.

Foreign tax credit that Singapore may grant for qualifying foreign income where no applicable double-taxation agreement provides relief.

A trade union representing employees in Singapore's telecommunications sector, supporting them in workplace matters and advancing their collective interests.

A trade union representing workers in the electronics and electrical industries, supporting them in workplace matters and advancing their collective interests.

A trade union representing workers in Singapore's petroleum and petrochemical industries, supporting them in workplace matters and advancing their collective interests.

The overall experience a person has when interacting with a product, service or system.

A former daylight-saving time used in Uruguay, at UTC-2.

The national standard time used in Uruguay, at UTC-3.